Warranty & FAQs
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Warranty Policy
- Camera warranty covers manufacturing defects for 12 months.
- Warranty is valid with original receipt and warranty card.
- Physical damage or water damage is not covered.
- Free inspection is available within the first 7 days.
- Repairs are subject to parts availability.
- Lens warranty covers optical and mechanical defects for 12 months.
- Warranty excludes scratches on glass or physical damage.
- Calibration is covered within the first 30 days.
- Service requires proof of purchase.
- Third-party modifications void warranty.
- Action camera warranty covers manufacturing defects for 12 months.
- Warranty does not cover wear on rubber feet.
- Locks and clamps are covered for defects.
- Service requires original receipt.
- Warranty excludes misuse or overload.
- Gimbal warranty covers defects for 12 months.
- Batteries are considered consumables and not covered.
- Power adapter defects are covered.
- Warranty requires proof of purchase.
- Unauthorized repairs void warranty.
- Microphone warranty covers defects for 12 months.
- Batteries are considered consumables and not covered.
- Power adapter defects are covered.
- Warranty requires proof of purchase.
- Unauthorized repairs void warranty.
Category FAQs
Camera warranty covers manufacturing defects only.
Bring the receipt and warranty card for service.
Accidental damage is excluded from coverage.
Inspection is free within 7 days of purchase.
Repair time depends on parts availability.
Optical defects are covered under warranty.
Scratches are not covered.
Calibration is free in the first 30 days.
Proof of purchase is required.
Modifications void warranty.
Action camera warranty is 12 months.
Rubber feet wear is not covered.
Clamp defects are covered.
Receipt required for service.
Overload damage is excluded.
Gimbal warranty is 12 months.
Batteries are not covered.
Power adapters are covered.
Proof of purchase required.
Unauthorized repairs void warranty.
Microphone warranty is 12 months.
Batteries are not covered.
Power adapters are covered.
Proof of purchase required.
Unauthorized repairs void warranty.
General FAQs
Yes. Please bring the original receipt or valid proof of purchase when requesting warranty service.
No. Warranty only covers eligible manufacturing defects and does not cover accidental, impact, or water damage.
Service time depends on the product issue and parts availability. Our team will confirm an estimated timeline after inspection.